ChatBotCard Government Solutions

Built for local government

Better resident communication starts in the field.

Give every Code Enforcement officer an AI-powered resident communication channel that answers questions, collects service feedback, captures follow-up requests, and gives management greater visibility into the resident experience.

Schedule Live Q&A See How It Works

No app required Department-controlled AI Resident feedback Management visibility

Interactive Demo Tap, Click, Type

The Challenge

The same questions consume valuable field time.

Why did I receive this notice? How long do I have to correct the violation? Who do I call? Can I request an extension? Code enforcement teams answer these questions every day, often repeatedly.

Repeated explanations

Officers routinely answer the same questions about notices, deadlines, violations, payments and next steps.

Limited resident feedback

Residents may have no simple way to provide timely feedback about their interaction with a Code Enforcement officer.

Limited management visibility

Supervisors may have limited visibility into resident questions, service experiences and requests for follow-up.

The Solution

One tap. Clear answers. Better compliance.

ChatBotCard gives residents a simple way to tap an NFC card or scan a QR code and immediately ask common questions using department-controlled information.

Tap or Scan Residents tap the officer's NFC-enabled ChatBotCard or scan the QR code. No app installation is required.

Ask the AI Assistant Residents receive immediate answers using department-controlled knowledge about codes, violations, citations and next steps.

Review the Interaction Residents can rate their experience with the Code Enforcement officer and provide comments or additional feedback.

Request Follow-Up Residents can optionally provide their name and email address and request follow-up from the department.

Management Visibility AI conversations, resident reviews, feedback and follow-up requests are captured for authorized management review.

Try the Interactive Demo

BUILT FOR THE FIELD One platform. Multiple ways to connect.

NFC + QR

ChatBotCard Give officers a durable, reusable NFC-enabled card.

TAP + SCAN

NFC Sticker Place on department-issued phones, tablets or equipment.

More than an AI Assistant Answer questions, collect resident feedback, capture follow-up requests and give management greater visibility into field interactions.

How It Works

From field interaction to resident feedback.

One tap gives residents access to answers, feedback and follow-up while giving management greater visibility into the resident experience.

Officer engages resident

The officer explains the immediate issue and provides access to their ChatBotCard by NFC tap or QR code.

Resident gets answers

The AI Assistant answers routine questions using information provided and controlled by the department.

Resident provides feedback

The resident can rate the officer interaction and submit comments or feedback about their experience.

Follow-up can be requested

The resident can optionally provide their name and email address and request a response from the department.

Management gains visibility

Authorized management can review captured AI conversations, resident ratings, feedback and follow-up requests.

Benefits by Audience

One platform. Three clear wins.

For Officers

Spend less time repeating routine information. Give residents a convenient resource they can access after the field interaction ends.

For Residents

Get answers when questions arise, provide feedback about the officer interaction and request follow-up without searching for the right department contact.

For Management

Review resident questions, AI conversations, officer ratings, written feedback and follow-up requests from one centralized platform.

Management Visibility

Understand more than how many people tapped the card.

ChatBotCard can capture the resident interaction from the first AI question through feedback and an optional request for department follow-up.

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AI Conversation History See the questions residents are asking and the answers provided by the AI Assistant.

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Officer Reviews Capture resident ratings associated with their Code Enforcement interaction.

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Written Feedback Review resident comments and identify recurring service concerns or positive experiences.

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Follow-Up Requests Identify residents who voluntarily provide contact information and request a response.

MANAGEMENT VIEW Resident Interaction

Follow-Up Requested

Officer Officer C Jones

Resident Rating ★★★★☆

AI Questions 4

Feedback Review

Follow-Up Requested

RESIDENT FEEDBACK

“The officer explained the violation clearly. I have one additional question about the compliance deadline.”

A Simple ROI Story

Small time savings become meaningful capacity.

If 20 officers each save just 15 minutes per workday, the department recovers approximately 100 officer-hours every four weeks.

20 officers×

15 min/day×

20 workdays=

100hours/month

Interactive Demo

Try the resident experience.

Here is a live demo of a Code Enforcement ChatbotCard for the fictional City Of Gotham. This demo is fully interactive click, tap, and type just as a resident would. When a resident taps the card or scans the QR code, this is the screen they will see. Try it out!

✓ Ask the AI Assistant a code-related question ✓ Get answers from the department-controlled knowledge base ✓ Select and watch a helpful video from the menu ✓ Rate your interaction with the Code Enforcement Officer ✓ Provide comments or additional feedback ✓ Optionally provide your name and email to request follow-up

AI conversations, resident reviews, feedback and follow-up requests can be captured and made available to authorized department management for review.

https://app.chatbotcard.com/government/#demo

Live Demo Tap, Click, Type

CHATBOTCARD AI DEMO

Sample Knowledge Base

Noise Ordinances — City Of Gotham, USA

Demo Information Only City Of Gotham, USA is fictional. The information below is provided only to demonstrate the type of department-controlled information that can be used by the ChatBotCard AI Assistant.

🔊 Noise Ordinance Overview

City Of Gotham prohibits excessive or unreasonable noise that disturbs the peace, comfort, or reasonable enjoyment of nearby residents.

DAYTIME 7:00 AM – 10:00 PM

QUIET HOURS 10:00 PM – 7:00 AM

⚠️ Common Noise Violations

Violation	Example	Sample Fine
Loud Music	Music or amplified sound clearly audible from neighboring property during quiet hours.	$100
Repeat Noise Violation	A second documented noise violation within 12 months.	$250
Third or Subsequent Violation	Additional documented violations within the same 12-month period.	$500
Construction Noise	Construction equipment operated outside permitted hours without an approved exemption.	$250
Vehicle / Equipment Noise	Excessive sound from vehicles, machinery, generators, or similar equipment.	$150

🏗️ Construction Hours

Construction activity that produces significant noise is generally permitted during these sample hours:

Monday – Friday 7:00 AM – 7:00 PM

Saturday 8:00 AM – 5:00 PM

Sunday / Holidays Restricted unless authorized

💳 How to Pay a Citation

A resident receiving a City Of Gotham Code Enforcement citation may pay the fine using one of the following methods:

Online: Visit the City Of Gotham Code Enforcement payment portal and enter the citation number.
By Mail: Mail payment with the citation number to City Of Gotham Code Enforcement.
In Person: Payments may be made at City Of Gotham Hall during normal business hours.

Payment is due within 30 calendar days of the citation date.

⚖️ How to Dispute a Citation

If you believe a citation was issued in error, you may request an administrative review.

Submit a dispute request within 15 calendar days of the citation date.
Include your citation number, contact information, and the reason you believe the citation should be reviewed.
You may include photographs, documents, receipts, permits, or other supporting evidence.
The Code Enforcement Department will review the request and provide written notice of the decision.

Filing a dispute does not automatically cancel the citation. Follow the instructions provided on the official citation.

💬 Try Asking the AI Assistant

Use the live ChatBotCard demo and try questions such as:

“What time does the noise ordinance start?”

“What is the fine for loud music?”

“Can construction happen on Sunday?”

“How long do I have to pay my citation?”

“How do I dispute a noise violation?”

Common Questions

Designed to make the first conversation easier.

Why did I receive this notice?

The department can configure the ChatBotCard to explain common notice types, next steps, deadlines and where to find official information.

Can residents use it without installing an app?

Yes. Residents can tap the NFC card or scan the QR code and open the experience directly in their mobile browser.

Who controls the answers?

The department controls the approved content and can update it as policies, procedures and contact information change.

Can this be used by other departments?

Yes. The same platform can support building, planning and zoning, public works, utilities, permitting and other public-facing departments.

SIMPLE GOVERNMENT PRICING

Start small. Measure the impact.
Scale when you're ready.

Deploy an AI-powered resident communication, feedback and management visibility platform for Code Enforcement.

PILOT

30-Day Pilot

Evaluate the complete resident communication and feedback experience with a small group of officers.

$ 1,500

one-time pilot

Up to 10 Code Enforcement officers
Customized department AI Assistant
Department-controlled knowledge base
NFC + QR-enabled ChatBotCards
Department branding
Resident AI question & answer experience
Resident officer reviews
Written resident feedback
Resident follow-up requests
AI conversation capture
Management review access
Initial knowledge-base configuration
Officer onboarding
30 days of platform access
End-of-pilot results summary

100% Pilot Credit Apply the full $1,500 toward a Department License when purchased within 60 days of completing the pilot.

Request a Pilot

RECOMMENDED

DEPARTMENT

Department License

AI resident assistance, officer feedback, follow-up requests and management visibility in one platform.

$ 12,995

first year

About $1,083/month for the department

Up to 25 Code Enforcement officers
ChatBotCard Government platform
Department-specific AI knowledge base
24/7 access to the resident AI Assistant
AI conversation history
Resident officer ratings
Written resident feedback
Resident follow-up requests
Optional resident name and email capture
Management review dashboard
Resident interaction history
NFC + QR-enabled ChatBotCards
No resident app required
Department branding
Administrator access
Initial AI and content configuration
Officer onboarding and training
Usage and engagement reporting
Platform hosting
Support

Schedule a Department Demo

AGENCY-WIDE

Multi-Department

Expand resident assistance, feedback and service visibility across multiple public-facing departments.

FROM $ 29,995

per year

Multiple government departments
Dedicated departmental AI Assistants
Department-specific knowledge bases
Resident reviews and feedback
Resident follow-up requests
AI conversation history
Centralized management access
Department-level reporting
Code Enforcement
Building & Permitting
Planning & Zoning
Public Works
Utilities and other departments
Implementation assistance
Priority support
Custom deployment planning

Discuss Agency Pricing

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Lower ongoing annual cost.

Department deployments renew at $8,995/year after the first year. Renewal includes platform access, AI Assistant, resident feedback and follow-up tools, management access, hosting, content management and support.

Procurement-friendly deployment

ChatBotCard can begin as a focused departmental pilot before expanding into a full department or multi-department deployment. Purchasing and procurement requirements vary by agency and jurisdiction.

LIVE Q&A + PERSONALIZED DEMO

See how ChatBotCard could work for your department.

Schedule a live session with a ChatBotCard representative and see how the platform can support your Code Enforcement department.

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Live Product Walkthrough See the resident experience from NFC tap through the AI interaction.

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Management Dashboard Demo See how AI conversations, resident reviews, feedback and follow-up requests can be reviewed.

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Live Q&A Ask questions about implementation, pricing, security, procurement and department-specific requirements.

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Explore a Pilot See how your department could begin with a focused 30-day pilot.

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PERSONALIZED SESSION

Live Q&A with a ChatBotCard Representative

Meet one-on-one with a ChatBotCard representative for a personalized product demonstration and question-and-answer session.

⏱

30 Minutes Live online session

💬

Live Q&A Ask department-specific questions

🖥

Product Demo Resident + management experience

Choose a Date & Time

No obligation. Choose a convenient time and see if ChatBotCard is a fit for your department.

ChatBotCard Government Solutions

Better communication in the field starts with one tap.

Give residents answers, give them a voice, and give management greater visibility into every interaction.

Start with Code Enforcement. Expand to other resident-facing departments when you're ready.

Schedule Live Q&A

Better resident communication starts in the field.

The same questions consume valuable field time.

Repeated explanations

Limited resident feedback

Limited management visibility

One tap. Clear answers. Better compliance.

From field interaction to resident feedback.

Officer engages resident

Resident gets answers

Resident provides feedback

Follow-up can be requested

Management gains visibility

One platform. Three clear wins.

For Officers

For Residents

For Management

Understand more than how many people tapped the card.

Small time savings become meaningful capacity.

Try the resident experience.

Designed to make the first conversation easier.

Start small. Measure the impact. Scale when you're ready.

30-Day Pilot

Department License

Multi-Department

See how ChatBotCard could work for your department.

Live Q&A with a ChatBotCard Representative

Better communication in the field starts with one tap.

Start small. Measure the impact.
Scale when you're ready.